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Recalls

December 22, 2022
Hazard:

The bicycle’s handlebar can become loose during use, posing a fall hazard.

Remedy:

Consumers should immediately stop riding the recalled bicycles and contact Pacific Cycle to receive a free repair kit, which will contain a bolt, nut, washer and grease packet with instructions to apply grease to the bolt.
 

Units:

About 147,000

Consumer Contact:
Phone: (877) 564-2261
December 22, 2022
Hazard:

The compressor head of the tankless diving system can fracture while in use resulting in restricted air flow, posing a drowning hazard for divers.

Remedy:

Consumers should immediately stop using the recalled Nomad tankless diving systems and contact BLU3 to schedule a free repair at an approved service center. BLU3 is contacting all known purchasers directly. The repair cannot be performed by the consumer.

Units:

About 1,300 (In addition, about 20 were sold in Canada)

Consumer Contact:
Phone: (833) 703-5796
December 22, 2022
Hazard:

An incorrectly programmed CDI box can lead to engine failure, posing crash and injury hazards.

Remedy:

Consumers should immediately stop riding the recalled motorcycles and contact an authorized GASGAS Motorcycle dealer to schedule a free repair, which involves replacing the CDI box. KTM is contacting all known purchasers directly.

Units:

About 231 (In addition, about 40 were sold in Canada)

Consumer Contact:
Phone: (888) 985-6090
December 15, 2022
Hazard:

The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.

Remedy:

Consumers should immediately stop using the recalled mattresses and contact ESS Universal to arrange for shipment of a cover with zipper for consumers to place over the foam core that will bring the mattresses into compliance, free of charge. ESS Universal USA is contacting all purchasers directly.

Units:

About 1,800

Consumer Contact:
Phone: (833) 259-9009
December 15, 2022
Hazard:

The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.

Remedy:

Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at www.jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/en-us/find-a-dealer/ for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.

Units:

About 23,700 (In addition, about 5,400 were sold in Canada and about 40 were sold in Mexico)

Consumer Contact:
Phone: (800) 549-1502
December 15, 2022
Hazard:

The Rosso Motors eQuad X and eQuad Q youth model ATVs do not meet mandatory federal safety standards. The youth ATVs exceed the maximum speed limitations for vehicles intended for children ages 6 and older which poses a risk of high-speed crash. Additionally, for certain ATVs, the mechanical suspension fails to comply with the safety standard requirement. ATVs that fail to meet mandatory safety requirements pose a risk of serious injury or death to consumers. The ATVs were also imported and distributed in the U.S. without a Consumer Product Safety Commission (CPSC)-approved ATV Action Plan, which includes safety requirements designed to protect users. 

Remedy:

Consumers should immediately stop using the recalled ATVs and contact Rosso Motorsports to arrange to return the recalled ATVs for a refund amount according to the following depreciation schedule:

 

Purchase Date

Refund Requested by Consumer (from Recall Announcement Date)

Refund Amount

After August 1, 2020

0-6 months

100%

 

6-12 months

80%

 

12-18 months

65%

 

18+ months

40%

Between August 1, 2019 to July 31, 2020

0-6 months

80%

6-12 months

65%

12+ months

40%

Prior to August 1, 2019

0-6 months

65%

6+ months

40%

 

Units:

About 2,800

Consumer Contact:
Phone: (855) 546-2453
December 15, 2022
Hazard:

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The tattoo numbing cream contains lidocaine, posing a risk of poisoning to young children if they ingest it.

Remedy:

Consumers should immediately stop using the recalled cream and store it in a location out of reach of children. Contact Liu Xianli for instructions on how to dispose of the product to receive a full refund. Liu Xianli is contacting all known purchasers directly. 

Units:

About 9,000

Consumer Contact:
December 15, 2022
Hazard:

The ring and wire hanging mechanism can fail causing the mirror to detach and fall from the wall, posing injury and laceration hazards.

Remedy:

Consumers should immediately stop using the recalled Fritz mirror and contact Gabby for instructions on how to remove and dispose of the mirror for a free replacement mirror, including shipping. Consumers will be asked to submit a photo of the back of disposed product and certify that the product will no longer be used.

Units:

About 930

Consumer Contact:
Phone: (844) 735-0250
December 15, 2022
Hazard:

The awning and shutter motor’s power cable can disconnect while opened or closed manually (using the manual override feature), posing electric shock and electrocution hazards.

Remedy:

Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. Consumers should contact SIMU for assistance in identifying the motor and to arrange for a free inspection and replacement motor.

Units:

About 13,800 (In addition, about 12 were sold in Canada)

Consumer Contact:
Phone: (855) 944-5598
December 15, 2022
Hazard:

The candles can burn at higher than usual temperatures causing the jars to break, posing fire and laceration injury hazards.

Remedy:

Consumers should immediately stop using the recalled candles and contact the firm for instructions on how to cut the candle wicks and dispose of the product for a full refund. Consumers will be asked to certify disposal.

Units:

About 30,100

Consumer Contact:
Phone: (888) 470-4276
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