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Important: CPSC Recall Remedy Notice Due to COVID-19
Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.
It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.
April 8, 2021
Verizon retira del mercado 2.5 millones de hotspots móviles Ellipsis Jetpack importados por Franklin Wireless debido a riesgos de incendio y quemaduras
Verizon Recalls 2.5 Million Ellipsis Jetpack Mobile Hotspots Imported by Franklin Wireless Due to Fire and Burn Hazards

The lithium ion battery in the hotspots can overheat, posing fire and burn hazards.

Remedy:

Consumers can reduce the risk of hazard by powering the unit off, unplugging it from its power source and store in a place away from children, on top a hard surface with adequate ventilation around the unit and away from combustibles  until it can be properly returned to Verizon. 

If consumers must use the product for internet access, then they should take the following steps:

Turn the recalled hotspot “on” and plug it in to allow the hotspot to receive two over-the-air automatic software updates that: 

(a) enable the device’s identifying number to be viewed on its scrolling screen and 

(b) prevent the device from charging while the device is plugged in and powered on. 

After the software update is applied, users should:

(a) Leave the device powered on while it is plugged in. 

(b) When not in use, the device should be turned off, unplugged from its power source, and securely stored. 

Consumers should use the contact information below to receive a replacement hotspot free of charge and a return envelope to return the Ellipsis to Verizon for safe disposal.

Schools that provided the recalled Ellipsis Jetpack to students have been contacted by Verizon with instructions on receiving replacement hotspots free of charge and mailing packages to return the recalled Ellipsis Jetpacks to Verizon for safe disposal. 

Parents whose children received the recalled Ellipsis Jetpack from their schools should contact their school for instructions on how to receive a free replacement device and return their recalled Ellipsis Jetpacks.

Units:

About 2.5 million 

Consumer Contact:
Website: http://www.ellipsisjetpackrecall.expertinquiry.com
Phone: (855) 205-2627
April 8, 2021
GEO Essential Recalls Wintergreen Organic Essential Oil and Alleviate Organic Essential Oil Blend Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)
GEO Essential Recalls Wintergreen Organic Essential Oil and Alleviate Organic Essential Oil Blend Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)

These products contain the substance methyl salicylate, which must be in child resistant packaging, as required by the Poison Prevention Packaging Act (PPPA).  The packaging of the products is not child resistant, posing a risk of poisoning if the contents are swallowed by young children.

Remedy:

Consumers should immediately stop using the recalled essential oils and dispose of the products.  Geo Essential is automatically refunding consumers the full purchase price through the distribution channel through which the products were purchased. GEO is contacting all known purchasers directly.

Units:

About 220

Consumer Contact:
Website: http://www.geoessential.com
Phone: (855) 502-5363
April 7, 2021
One Million Greenworks and Powerworks Pressure Washer Spray Guns Recalled Due to Impact Injury Hazard; Distributed by Hongkong Sun Rise Trading
One Million Greenworks and Powerworks Pressure Washer Spray Guns Recalled Due to Impact Injury Hazard; Distributed by Hongkong Sun Rise Trading

The spray gun connector can break, causing the hose and/or parts of the connector to become dislodged during use, posing an impact injury hazard to the user. 

Remedy:

Consumers should immediately stop using the recalled spray guns and contact Hongkong Sun Rise Trading for a free replacement of the spray gun handle.

Units:

About 1.06 million

Consumer Contact:
Website: http://www.greenworkstools.com
Phone: (833) 211-9185
April 7, 2021
Goal Zero Recalls Power Cables Due to Fire Hazard
Goal Zero Recalls Power Cables Due to Fire Hazard

The pins inside the connector on the power cord can deform and overheat, posing  a fire hazard.

Remedy:

Consumers should immediately stop using the recalled cables and contact Goal Zero for a free replacement.

Units:

About 7,850

Consumer Contact:
Website: http://www.goalzero.com
Phone: (888) 794-6250
April 7, 2021
Epicure Recalls Glass Prep Bowls Due to Laceration Hazard
Epicure Recalls Glass Prep Bowls Due to Laceration Hazard

The tempered glass bowl can break or shatter during use, posing a laceration hazard.

Remedy:

Consumers should immediately stop using the recalled prep bowls and contact Epicure for a free replacement product. 

Units:

About 1,600 (In addition, about 5,250 units were sold in Canada)

Consumer Contact:
Website: http://www.epicure.com
Phone: (855) 668-5909
April 7, 2021
RH Recalls Children’s Bath Wraps Due to Violation of Federal Flammability Standard
RH Recalls Children’s Bath Wraps Due to Violation of Federal Flammability Standard

The recalled bath wraps fail to meet flammability standards for children’s sleepwear, posing a risk of burn injuries to children.

Remedy:

Consumers should stop using the recalled bath wraps and contact RH for a full refund of the purchase price, or credit of $35 for the Animal Bath Wrap, $32 for the Heathered Bath Wrap or $39 for the Sherpa Bath Wrap, if the consumer’s purchase price cannot be determined.  RH is contacting all known purchasers directly.

Units:

About 55,700 (In addition, about 3,900 units were sold in Canada)  

Consumer Contact:
Website: http://www.rh.com
Phone: (833) 917-3405
April 1, 2021
Infant Bath Seats Recalled Due to Drowning Hazard; Imported by BATTOP; Sold Exclusively on Amazon.com (Recall Alert)
Infant Bath Seats Recalled Due to Drowning Hazard; Imported by BATTOP; Sold Exclusively on Amazon.com (Recall Alert)

The bath seats fail to meet the federal safety standard for infant bath seats, including requirements for stability, and can tip over while in use, posing a drowning hazard to babies.

Remedy:

Consumers should immediately stop using the recalled infant bath seats and contact BATTOP for instructions on returning the bath seats with free shipping to receive a full refund.  Amazon, on behalf of BATTOP, is contacting all known purchasers directly.

Units:

About 5,000

Consumer Contact:
April 1, 2021
dōTERRA Recalls 1.3 Million Bottles of Deep Blue, PastTense, and Deep Blue Touch Essential Oils Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)
dōTERRA Recalls 1.3 Million Bottles of Deep Blue, PastTense, and Deep Blue Touch Essential Oils Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)

The products contain the substance methyl salicylate, which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA).  The packaging of the products is not child resistant, posing a risk of poisoning if the contents are applied to the skin or swallowed by young children.

Remedy:

Consumers should immediately store the products in a safe location out of reach of children and contact dōTERRA for a free replacement product of similar value.  dōTERRA is contacting all known purchasers directly.

Units:

About 1.3 million

Consumer Contact:
Website: http://www.doterranotices.com/notice1
Phone: (800) 411-8151
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