Recalls
Important: CPSC Recall Remedy Notice Due to COVID-19
Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.
It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.
Consumers should immediately stop using the recalled vehicles. Textron Specialized Vehicles is contacting all purchasers directly to coordinate a free repair. Consumers may contact Textron per the information listed below.
About 6,600
Textron Specialized Vehicles toll-free at 888-525-6040 from 8 a.m. to 5 p.m. ET Monday through Friday, email at jcook03@textron.com or online, for E-Z-Go at https://ezgo.txtsv.com, click on Owners, then Recall Information, and for Tracker at www.trackeroffroad.com, and click on Recalls at the bottom of the page.
Consumers should immediately stop using the recalled propane portable heaters and inspect the heaters with a soapy water leak test per these instructions from Harbor Freight to determine that the fitting at the back of the unit is not leaking. Harbor Freight is contacting all known purchasers directly with updated instructions for use and detailed instructions on how to inspect and tighten the fittings on the heaters if necessary, using the wrench supplied with the product. If leaks persist, after self-inspection and appropriate tightening as needed, contact Harbor Freight Tools for more information.
About 19,000
Harbor Freight Tools at 800-444-3353 from 8 a.m. to 4:30 p.m. PT Monday through Friday, email at productcompliance@harborfreight.com or online at www.harborfreight.com and click on “Recall Safety Information” on the bottom of the homepage for more information.
Consumers should immediately stop using the adapter hose and contact Gas One to obtain a free replacement hose.
About 19,500
Gas One at 800-698-5070 from 9 a.m. to 5 p.m. PT Monday through Friday, email at info@pricezoneusa.com or online at www.gasone.com and hover over “Read” at the top of page and then click on “News” or at www.gasone.com/pages/contact for more information.
Consumers should immediately stop using the recalled shower benches and return them to Costco for a full refund. Costco is contacting all purchasers directly.
About 70,000 (In addition, about 11,317 were sold in Canada)
Ivena toll-free at 844-818-9388 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.ivenainternational.com and click on “Recalls & Product Notices” for more information.
Consumers should immediately take the recalled bikes away from children and stop using them. Wiggle Ltd. is contacting all purchasers directly and is providing a free replacement wheel with footbrake.
About 280
Online at www.wiggle.com and click on “Returns” under customer service or www.chainreactions.com and click on “Returning an item” under customer service or email at support@wiggle.com if you purchased your bike from Wiggle, and customerservice@chainreactioncycles.com if you purchased your bike from Chain Reaction Cycles. Include “Vitus 14 and Vitus 16 Kids Bike Recall” in the subject line of your email message, and you will be contacted within 24 hours.
Consumers should immediately stop using the recalled Ballz QR Skewers and contact Burley to receive instructions on how to dispose of the skewer and to receive a free replacement skewer.
About 2,935 (In addition, about 260 in Canada)
Burley at 800-311-5294 from 8 a.m. to 5 p.m. PT Monday through Friday, email at Burley@burley.com, or online at https://www.burley.com/ballz-qr-skewer-recall/ or at http://www.burley.com and click on the “Safety Recall Information” link at the bottom of the page for more information.
Consumers should immediately stop using the recalled children’s shaving kit and return it to the place of purchase for a full refund.
About 13,600
Juratoys US toll-free at 855-665-9287 from 8:30 a.m. to 5:00 p.m. ET Monday through Friday, email recall@juratoysus.com, or online at www.janod.us and click on “Recall Information” at the bottom of the page for more information.
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
About 1,570 (in addition, about 34 were sold in Canada)
Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.
Consumers should immediately stop using the recalled dog bowls and return them to any PetSmart store for a full refund.
About 100,300
PetSmart toll-free at 888-839-9638 from 8 a.m. to 9 p.m. ET or online at www.petsmart.com and click on “Recalls” at the bottom of the page or www.petsmart.com/account/contact for more information.
Consumers should immediately stop using the recalled kids bike helmets and return them free of charge to SKE Outdoors for a full refund or free replacement helmet.
About 860
SKE Outdoors toll-free at 888-761-2989 from 8 a.m. to 5 p.m. PT Monday through Friday, or online at www.skeoutdoors.com and view the press release at the bottom of the main page for more information.