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Snap Recalls Lithium-Ion Battery Sold for Pixy Flying Cameras Due to Fire Hazard

  • Recalled battery for Pixy Flying Camera
  • Pixy Flying Camera with recalled battery on charger
Name of Product:
Lithium-ion battery sold for Pixy Flying Cameras
Hazard:

The lithium-ion battery in the camera can overheat, posing a fire hazard.

Remedy:
Refund
Recall Date:
February 01, 2024
Units:

About 71,000

Consumer Contact

Snap’s recall hotline at 800-269-6990 24 hours a day, or email at support@pixy.com or online at https://support.pixy.com/recall or go to www.pixy.com and click on “Recalls” at the bottom of the page for more information. Snap is contacting all known purchasers directly.

Recall Details

Description:

This recall involves the rechargeable lithium-ion battery sold with the pocket-sized Pixy Flying Camera. The battery was sold separately and paired with the Pixy, which takes pictures and videos and measures about five inches long by four inches wide. The Pixy and battery are both yellow in color. 

Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.The battery measures about three inches long and half of an inch wide.

Remedy:

Consumers should immediately stop using the Pixy Flying Camera, remove the battery and stop charging it. Consumers should then visit www.pixy.com for instructions on how to participate in the recall, receive a refund of the purchase price, and dispose of the battery in accordance with local and state regulations. The Pixy flying camera and other Pixy accessories are also separately eligible for a refund of the purchase price.

Incidents/Injuries:

Snap has received four reports of the battery overheating and bulging, resulting in one minor battery fire and one minor injury.

Sold At:
Online at Pixy.com and Amazon.com from May 2022 through December 2023 for between $185 and $250 for the Pixy Flying Camera or “Flight Pack” bundle, between $40 and $50 for the extra charger/battery, and between $16 and $20 for the battery sold separately.
Importer(s):

Snap LLC., of Santa Monica, California

Manufactured In:
China
Recall number:
24-095
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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