Lenovo at (800) 426-7378 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lenovo.com and select Support at the top of the page, then click on the link to the recall page in the News and Alerts section at the bottom right of the page for more information.
This recall involves Lenovo battery packs sold with the following ThinkPad notebook computers: the Edge 11, 13, 14, 15, 120, 125, 320, 325, 420, 425, 430, 520, 525 and 530 series; the L412, L420/421, L512 and L520 series; the T410, T420, T510 and T520 series; the W510 and W520 series; and the X100e, X120e, X121e, X130e, X200, X200s, X201, X201s, X220 and X220t series.
The battery packs were also sold separately. The black battery packs measure between 8 to 11 inches long, 1 to 3 inches wide and about 1 inch high. Recalled battery packs have one of the following part numbers starting with the fourth digit in a long series of numbers and letters printed on a white sticker below the bar code on the battery pack: 42T4695, 42T4711, 42T4740, 42T4798, 42T4804, 42T4812, 42T4816, 42T4822, 42T4826, 42T4828, 42T4834, 42T4840, 42T4862, 42T4868, 42T4874, 42T4880, 42T4890, 42T4944, 42T4948, 42T4954, 42T4958, 45N1022 and 45N1050.
Consumers should immediately turn off their ThinkPad notebook computer, remove the battery pack and contact Lenovo for a free replacement battery pack. Consumers can continue to use their ThinkPad notebook without the battery pack by plugging in the AC adapter and power cord.
Lenovo has received four reports of incidents of battery packs overheating and damaging the computers, battery packs and surrounding property. One incident included a consumer's skin being reddened and burn marks on the consumer's clothing.
Lenovo Inc., of Morrisville, N.C.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.