Recall contact information updated 9/8/2025.
-
Recalled DT Swiss Carbon Fiber Road Wheels
A defect in the wheel can compromise the wheel’s structural integrity, posing a crash hazard.
About 6,000 (In addition, about 150 were sold in Canada)
DT Swiss toll-free at 800-446-8149 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at Recall@dtswiss.com, or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on “Recall” at the bottom of the page for more information.
Recall Details
This recall involves DT Swiss Carbon Fiber Road Wheels. The wheels have model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. These wheels were sold aftermarket and as original equipment on various high-end road bicycle brands. The DT Swiss ID code and the model code are located on the wheel rim on a small label located on the outside of the rim, which indicates “DT Swiss ID” followed by a 7-digit code. All wheels with DT Swiss ID code 2740000 or higher are affected by this recall.
Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall.
The firm has received six reports of the outermost carbon layer separating around the rim flange. No injuries have been reported.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The recalled children’s and youth helmets violate the mandatory safety standard for bicycle helmets. Particularly, the helmets do not comply with the positional stability and coverage requirements. The helmets can fail to protect the user in the event of a crash, posing a risk of injury or death due to head injury.
The stoves can explode or catch fire, posing a burn and fire hazard to consumers.
The coaster brakes can fail to engage, resulting in the rider losing control, posing a crash hazard.
The pump’s canister can forcefully eject from the base when pressurized, posing a risk of serious injury from impact to the user or bystander.
The left front wheel can detach during use, posing a fall hazard.
The bike’s seat post assembly can break during use, posing fall and injury hazards to the user.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
