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Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)

  • Recalled Step2 StepUp Sidekick Learning Tower
  • Recalled Step2 StepUp Sidekick Learning Tower
  • Manufacture code 10-2020 can be found on the removable seat/step
  • Manufacture code 3-2021 can be found on the removable seat/step
  • Manufacture code 5-2021 can be found on the removable seat/step
Name of Product:
StepUp Sidekick Learning Towers
Hazard:

The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.

Remedy:
Refund
Recall Date:
September 02, 2021
Units:

About 1,570 (in addition, about 34 were sold in Canada)

Consumer Contact

Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.

Recall Details

Description:

This recall involves Step2’s StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair.  It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number “4134” is molded into the bottom of the tower.

Remedy:

Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com. 

Incidents/Injuries:

Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.

Sold At

Online at Step2.com and at Amazon.com during May 2021 for about $100.

Manufacturer(s):

The Step2 Company LLC, of Streetsboro, Ohio

Manufactured In:
United States
Recall number:
21-778
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov