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Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)

  • Recalled Anticimex SMART Connect Mini Device
  • Location of Model number on recalled Anticimex SMART Connect Mini Device
Name of Product:
SMART Connect Mini Devices
Hazard:

The device’s power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.

Remedy:
Replace
Recall Date:
December 31, 2020
Units:

About 2,750

Consumer Contact

Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.anticimex.com/en-us/digital-pest-control/ or www.anticimex.com and click on “Press Release” for more information.

Recall Details

Description:

This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units.  The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians.  The model number 300 110 Rev.  C is located on the back of the device.

Remedy:

Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions.  The replacement and installation of the new device will be free of charge.  Anticimex is directly contacting all known purchasers.

Incidents/Injuries:

The firm has one report of a voltage regulator failure resulting in battery cell failure in a device at an Anticimex facility.  No injuries have been reported.

Sold At

The recalled SMART Connect Mini Devices were not sold in stores or online.  They were installed as part of Anticimex’s pest control service monitoring from March 2020 through October 2020 for between $15 and $45 per month.

 

Manufactured In:
Thailand
Importer(s):

Anticimex Inc., of Berkeley Heights, N.J.

Recall number:
21-716
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov