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GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe’s Stores

Name of Product:
Cool White Universal T8/T12 LED tube lamps
Hazard:

The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards.

Remedy:
Refund
Recall Date:
June 06, 2018
Units:
About 46,000 packages of two tube lamps (92,000 individual lamps)
Consumer Contact

GE Lighting at 800-338-4999 from 8 a.m. to 8 p.m. ET Monday through Friday, email at lightingconcerns@ge.com or online at www.gelighting.com and click on “Product Safety Information” for more information.

Recall Details

Description:

This recall involves GE Lighting’s 31243 LED13T8U840 LED two pack tube lamps. These units are most often used in garages, basements, workshops and utility rooms. The GE logo and model information are printed on a label near the tube’s base.

Brand Model Product Code and Description
GE Lighting 31243 LED13T8U840/2PKL
Remedy:

Consumers should immediately contact GE Lighting to receive instructions on safely removing the LED tube lamps, and to receive a refund in the form of a $17 Lowe's store credit. Consumers should make sure the light switch is “off” before attempting to change LED tube lamps.

Incidents/Injuries:

None reported

Sold Exclusively At

Lowe’s stores nationwide and Lowes.com from approximately November 2017 through April 2018 for about $15.

Manufactured In:
China
Importer(s):

GE Lighting, of East Cleveland, Ohio

Recall number:
18-170
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov