The voltage detectors can give a false “no voltage” reading when being used to test live wires for electric current, posing shock, electrocution, and burn hazards to consumers.
Southwire toll-free at 855-798-6657 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.southwire.com and click on Product Recall for more information.
Consumers should immediately stop using the recalled voltage detectors and contact Southwire for instructions on returning them for a free replacement voltage detector.
Southwire is aware of one report of an incident of a false reading by the voltage detector. The consumer received an electrical shock and fell off a ladder.
Lowe’s and other home and hardware stores nationwide and online at lowes.com and other websites from June 2013 through February 2016 for about $15.
"Southwire Company LLC, of Carrollton, Ga."
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800