FOR IMMEDIATE RELEASE
Dell Recall Hotline: (877) 293-1197
October 8, 2004
Release # 05-004
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: AC adapters used with notebook personal computers
Units: About 990,000
Manufacturer: Delta Electronics Inc., of Taipei, Taiwan
Importer/Distributor: Dell Inc., of Round Rock, Texas
Hazard: The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.
Incidents/Injuries: : Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.
Description: The recalled AC adapters were used with Dell Latitude, Precision, and Inspiron notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer:
- Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port.
- Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station.
- Precision: M40
The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.
Sold through: Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.
Manufactured in: China and Thailand.
Remedy: Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.
Consumer Contact: Consumer should call Dell at (877)-293-1197 between 9 a.m. and 6 p.m. CT Monday through Friday, log on to Dell's Web site at www.delladapterprogram.com
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800