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CPSC, Oki Data Announce Recall of Fax Machines

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Recall Date:
May 26, 2004

Recall Details

May 26, 2004
Release # 04-143
Oki Data Hotline: (877) 654-6364

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: OKIFAX® 5780, 5980, 5980DL and Konica 9880 Facsimile

Units: 1,000

Manufacturer: Oki Data Americas Inc., of Mt. Laurel, N.J.

Hazard: The fax machines may incur a mechanical malfunction, posing a shock hazard to users.

Incidents/Injuries: Oki Data has not received any reports of incidents. This recall is being conducted to prevent the possibility of injuries.

Description: The recalled fax machines include the OKIFAX® 5780, 5980, 5980DL models, and Konica 9880 model (manufactured by Oki Data Americas Inc.), with serial numbers beginning with 3110A, 311A, 312A, 401A and 402A. The model number is found on the top right hand side on the front of the unit and the serial numbers can be found on the back of the unit, bottom of case, centered, on the black and white bar code label.

Sold by: Oki Data independent dealers and Konica Business Technologies U.S.A. Inc. sold the fax machines between October 2003 and February 2004 for between $2,800 and $4,000 (depending on the model).

Manufactured in: Thailand.

Remedy: Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.

Consumer Contact: Consumers can call Oki Data toll-free at (877) 654- 6364 or log on to for more information.

Media Contact: Oki Data Media Contact: Susan Kirvan (856) 222-7258.Picture of Recalled OkiFax 5780

OkiFax® 5780

Picture of Recalled OkiFax 5980

OkiFax® 5980

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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