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CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices

  • Recalled "OnQ" Telephone Line-Sharing Devices
Name of Product:
"OnQ" Telephone Line-Sharing Devices
Hazard:

A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.

Remedy:
Replace
Recall Date:
September 10, 2003
Units:

3,000

Consumer Contact

Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), OnQ Technologies, of Middletown, Pa., is voluntarily recalling 3,000 "OnQ" Telephone Line-Sharing Devices. A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.

Name of product: "OnQ" Telephone Line-Sharing Devices

Units: 3,000

Manufacturer: OnQ Technologies, of Middletown, Pa.

Hazard: A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.

Incidents/Injuries: None reported.

Description: The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.

Sold at: Distributors of electrical devices and sold by professional installers nationwide and in Canada between November 2002 and June 2003 for about $80.

Manufactured in: United States

Remedy: Consumers should contact OnQ to receive free replacement of the telephone line-sharing device.

Consumer Contact: Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website at www.onqtech.com.

Remedy:

Consumers should contact OnQ to receive free replacement of the telephone line-sharing device.

Incidents/Injuries:

None reported.

Sold At:
Distributors of electrical devices and sold by professional installers nationwide and in Canada between November 2002 and June 2003 for about $80.
Manufacturer(s):
OnQ Technologies, of Middletown, Pa.
Manufactured In:
United States
Recall number:
03-181

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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