September 10, 2003
Release # 03-181
Company Phone Number: (800) 321-2343


WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: "OnQ" Telephone Line-Sharing Devices

Units: 3,000

Manufacturer: OnQ Technologies, of Middletown, Pa.

Hazard: A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.

Incidents/Injuries: None reported.

Description: The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.

Sold at: Distributors of electrical devices and sold by professional installers nationwide and in Canada between November 2002 and June 2003 for about $80.

Manufactured in: United States.

Remedy: Consumers should contact OnQ to receive free replacement of the telephone line-sharing device.

Consumer Contact: Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's Web site at

Picture of Recalled Telephone Line-Sharing Device