Note: Remedy change.


Dell Recall Hotline: (877) 293-1197 

May 3, 2001


Release # 01-140


WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Dell Computer Corp., of Round Rock, Texas, is voluntarily recalling about 284,000 batteries used in notebook-style personal computers. These batteries can overcharge, causing them to become very hot, release smoke, and possibly catch fire.

Dell has received one report of a battery overcharging, resulting in minor property damage. No injuries have been reported.

The recalled batteries were sold in Dell Inspiron 5000 and 5000e notebook computers and sold separately for use in both of these systems. The words, "DELL," "MADE IN JAPAN," and "Inspiron 5000 Battery Module" are printed on the top of the batteries. An identification number is written on a colored sticker at the rear of the battery. Those batteries that have colored stickers containing either the number "99" or the series "00 51" or less, and the letter "P" in the first line, are being recalled.

Dell sold these batteries nationwide through catalogs and over the Internet from January 2000 through March 2001. The computers with these batteries were sold for between $2,100 and $3,100, and individual batteries were sold for between $100 and $130.

Consumers should stop using these batteries immediately and email Dell at or write to the company at Dell, Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682 to obtain a discount on a future purchase from Dell of a new consumer notebook or desktop computer.

In October 2000, CPSC announced a recall of Dell Notebook computer batteries for the Inspiron 3700 and 3800 systems.
picture of recalled computer battery

picture of recalled computer battery