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CPSC, Dell Announce Recall of Batteries for Notebook-Computers

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Name of Product:
Batteries used with certain Dell notebook computers
Hazard:

These batteries can short circuit, even when the battery is not in use, causing them to become very hot, release smoke and possibly catch fire.

Remedy:
Inspect
Recall Date:
October 13, 2000
Units:

About 27,000

Consumer Contact

To contact Dell, call toll-free at (877) 741-6420 anytime.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Dell Computer Corp., of Round Rock, Texas, is voluntarily recalling about 27,000 batteries used in notebook-style personal computers. These batteries can short circuit, even when the battery is not in use, causing them to become very hot, release smoke and possibly catch fire. 

Dell has received one report of a battery in a Dell computer short circuiting and catching fire. The incident resulted in minor property damage. No injuries were reported. 

The recalled batteries were sold with the following Dell notebook computers: Latitude CPiA, CPiR, CPtC, CPtS, CPtV, CPxH and CPxJ, and Inspiron 3700 and 3800. The batteries also were sold separately, including in response to service calls. The batteries insert into the front-left and/or front-right of the computer. "DELLTM" and "MADE IN JAPAN" are written on the batteries. The batteries' identification number is written on a white sticker. Consumers should have this number available when they contact Dell to determine if their battery is part of the recall. 

Dell's website and catalogs sold computers with these batteries, customer kits containing the batteries, and individual batteries from June 2000 through mid-September 2000. The computers with these batteries were sold for between $1,500 and $3,000, and individual batteries were sold for between $100 and $170. 

Consumers should contact Dell immediately to determine if their notebook computer battery is part of this recall. To contact Dell, call toll-free at (877) 741-6420 anytime, or go to the firm's website at http://support.dell.com/battery/. Consumers also can write to: Dell Computer Corp., One Dell Way, Round Rock, Texas 78682. 

Remedy:

Consumers should contact Dell immediately to determine if their notebook computer battery is part of this recall.

Incidents/Injuries:

Dell has received one report of a battery in a Dell computer short circuiting and catching fire. The incident resulted in minor property damage. No injuries were reported.

Sold At:
Dell's website and catalogs sold computers with these batteries, customer kits containing the batteries, and individual batteries from June 2000 through mid-September 2000. The computers with these batteries were sold for between $1,500 and $3,000, and individual batteries were sold for between $100 and $170.
Manufactured In:
Japan
Recall number:
01-013

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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