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CPSC And IBM Announce Recall Program To Repair 9527 Series Color Monitor

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Name of Product:
IBM 9527 Series Color Monitor
Hazard:

Some of the monitors may have been incorrectly assembled and, if not properly grounded, may pose a shock hazard.

Remedy:
Repair
Recall Date:
September 22, 1995
Units:

56,000

Consumer Contact

Consumers may call IBM at (800) 426-7378.

Recall Details

Description:

WASHINGTON, D.C. - CPSC, the IBM Personal Computer Company of Somers, N.Y. is announcing a program to repair 56,000 color computer monitors. Some of the monitors may have been incorrectly assembled and, if not properly grounded, may pose a shock hazard.

The 17-inch color computer monitors have a 15.4-inch viewable image size. They have been sold directly by IBM, and by authorized IBM resellers for approximately $1000 - $3000 since September 28, 1993. The involved monitors have model numbers 9527-001, 9527-011, 9527-T01, 9527-T21, 9527-005 and 9527-015 located inside the front pull-down panel, or on the information label on the rear of the monitor.

IBM, which reported this matter to the CPSC, has not received any reports of electrical shock.

Owners of IBM 9527 series color monitors in the United States should call IBM at (800) 426-7378 to schedule a no-charge repair. No other IBM monitors or equipment are involved in this action.

Media inquiries to IBM can be directed to Keith Lindenburg at 914-697-9711.

Remedy:

Owners of IBM 9527 series color monitors in the United States should call IBM at (800) 426-7378 to schedule a no-charge repair.

Incidents/Injuries:

IBM, which reported this matter to the CPSC, has not received any reports of electrical shock.

Recall number:
95-171

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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