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Recalled VR Plus and VT Series Vesta Water Heaters -
Recalled VR Series Vesta Water Heater -
Model Number on the Label of the Recalled Water Heaters
The exhaust duct can crack, allowing gases to escape inside of the home, posing a carbon monoxide (CO) poisoning hazard that can result in death or serious injury.
About 36,700 (In addition, about 3,500 were sold in Canada)
VESTA.DS toll-free at 888-505-5525 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email condensingwaterheater@realtimeresults.net or online at www.recallrtr.com/condensingwaterheater or at https://www.vestahws.com and click on “Recall” under the “Documents/Support” tab at the top of the page for more information.
Recall Details
This recall involves VST-brand residential wall-mounted gas water heater, Series VT, VR, and VR Plus, with model numbers VRS-150, VRS-199, VRP-150, VRP-199, VRS Plus-150, VRS Plus-199, VRP Plus-150, VRP Plus-199, VTS-150, VTS-199, VTP-150, and VTP-199. The white label on the side of the water heater has the model number bolded, near the top of the label. The water heaters are metal, rectangular units and have either VST printed in white on the control panel near the bottom, or VESTA.DS.Inc. printed in gray near the top of the panel.
Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair. Consumers who must continue using the water heater while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
The firm has received 33 reports of cracked exhaust ducts allowing exhaust fumes to leak out. No injuries have been reported.
VESTA.DS, Inc., of Ontario, California
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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