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Recalled Matrix Retail T30 (TM729) Treadmill -
Recalled Matrix Retail TF30 (TM693, TM693B) Treadmill -
Recalled Matrix Retail T50 (TM695, TM767) Treadmill -
Recalled Matrix Retail TF50 Treadmill (TM694, TM694B, TM768) -
Recalled Matrix Retail T75 (TM703, TM703B, TM703C, TM703E) Treadmill -
Recalled Vision T9800 (TM87) Treadmill -
Recalled Vision TF20 (TM432, TM432C) Treadmill -
Recalled Vision T40 (TM433, TM433C) Treadmill -
Recalled Vision T80 (TM445) Treadmill -
Location of model and serial number on lower front crossbar
The power cord can become loose from the treadmill’s power socket, posing a fire hazard.
About 47,000
Johnson Health Tech North America toll-free at 800-211-4590 from
8 a.m. to 5 p.m. CT, Monday through Friday, email at retailpowercord@johnsonfit.com or online at https://matrixhomefitness.com/recalls or at https://www.visionfitness.com/eng/recalls and click on “Recalls” for more information.
Recall Details
This recall involves Matrix Retail models T30, TF30, T50, TF50, and T75 treadmills, and Vision models T9800, TF20, T40, and T80 treadmills with certain serial numbers. The treadmills have a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and were sold with a straight power cord with no power cord bracket. “Matrix” or “Vision” is printed on the treadmill and treadmill belt. The model number and frame serial number are located on the lower front crossbar near the power switch. The serial number includes the letters TM, a three-digit model number, and the manufacture date in YY/MM format followed by a five-digit serial. The recalled treadmills were manufactured from June 2007 through January 2024 and do not come with a power cord bracket.
This recall is an expansion of the prior recall of Matrix T1 and T3 Series Commercial Treadmills, which were also recalled because the power cord can become loose from the treadmill’s power socket. The remedy in the prior recall of commercial treadmills is a power cord bracket that requires tools for installation. For this recall expansion, the remedy for consumers is a power cord with an automatic locking-style plug that does not require any tools for installation.
| Model Name/ Number | Recalled Serial Number(s) or Range | |
| Matrix Retail | T30 (TM729) | TM7291709CA00001 - TM7292104C00380 |
| TF30 (TM693, TM693B) | TM6931606CA00001 - TM6931705CA00178 TM693B1707CA00001 - TM693B2201C00601 | |
| T50 (TM695, TM767) | TM6951607CA00001 - TM6952009C00840 TM7672009C00001 - TM76722011C00051 | |
| TF50 (TM694, TM694B, TM768) | TM6941607CA00001 - TM69482009C00514 TM694B1605C00008 - TM694B2009K03263 TM7682009C00001 - TM7682104C00580 | |
| T75 (TM703, TM703B, TM703C, TM703E) | TM7031607CA00001 - TM70381903C00088 TM70382311C00229 TM703B1609CA00015 - TM703B1908C00050 TM703B2309C00164, TM703B2311C00282 TM703C1810C00001 - TM703C2212C00127 TM703C2305C00049, TM703C2308C00409 TM703E2304C00002 - TM703E2401C00087 | |
| Vision | T9800 (TM87) | TM87D070600070, TM87D080600128, TM87D0940059, TM87D120100125, and TM87D1206000127 |
| TF20 (TM432, TM432C) | TM4321108BD00255 - TM4321610CA00033 TM432C1210CA00002 - TM432C1606CA00200 | |
| T40 (TM433, TM433C) | TM4331201BD00466 - TM4331510BD00004 TM433C1408CJ00001 - TM433C1602CA00631 | |
| T80 (TM445) | TM4451210BC00001 - TM4451505BC00150 TM4451212BD00002 - TM4451406BD00125 |
Consumers should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If there is no power cord bracket, consumers should ensure that the power cord is completely inserted into the treadmill’s power socket before each use, until the treadmill is repaired. Consumers should contact Johnson Health Tech North America to receive a free replacement power cord with an automatic locking-style plug by mail for self-installation. To facilitate consumer participation in this recall, the installation of the replacement power cord does not require any tools.
The firm has received 27 reports of overheating at the power cord-socket connection. No injuries have been reported.
Johnson Health Tech Trading, Inc., of Cottage Grove, Wisconsin
Related Recalls
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The compression strap that surrounds the outside of the pool legs may create a foothold, allowing a child access to the pool, posing a drowning risk.
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The recalled drain covers violate the entrapment protection standards of the Virginia Graeme Baker Pool and Spa Safety Act (VGBA), posing entrapment and drowning hazards to swimmers and bathers.
The trike frame can develop a hairline fracture near a weld, which can cause the tubes to separate, posing fall and laceration hazards.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
