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E-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer

  • Recalled Ancheer E-Bike with water bottle shaped cylindrical battery
  • Close up of water bottle shaped cylindrical battery
Name of Product:
Ancheer E-bikes
Hazard:

The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.

Remedy:
Repair
Recall Date:
October 13, 2022
Units:

About 22,000

Consumer Contact

Ancheer toll-free at 888-661-1330 from 9 a.m. to 5 p.m. ET Monday through Friday, except on public holidays, by email at service@ancheer.shop, or online at https://www.ancheer.shop/pages/recalls or www.ancheer.shop and click on “Recalls” at the top of the page for more information.

Recall Details

Description:

This recall involves Ancheer e-bikes with model number AM001907. The model number can be found on the e-bike packaging and in the instruction manual but cannot be found on the bike itself. A water bottle shaped cylindrical battery distinguishes model AM001907 from other models. The bikes are black and have 26-inch wheels. “Ancheer” is printed on the downtube.

Remedy:

Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.

Incidents/Injuries:

Ancheer has received six reports of incidents involving fire, explosions, or sparks, including four reports of burn injuries.

Sold At:
Online at www.aliexpress.com, www.ancheer.shop, www.amazon.com, www.ebay.com, www.newegg.com, www.overstock.com, www.rakuten.com, www.sears.com, www.walmart.com and www.wish.com from January 2016 through June 2022 for between $280 and $930.
Distributor(s):
Shenzhen Sailvan Network Technology Ltd. d/b/a Ancheer, of China
Manufactured In:
China
Recall number:
23-007

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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