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Recalled E-Z-GO RXV Freedom four-passenger PTV -
Recalled E-Z-GO RXV Valor PTV -
Recalled E-Z-GO RXV Freedom two-passenger PTV -
Serial number location
The PTV’s steering knuckles and A-arms can break during or after an impact and cause loss of steering control, posing crash and injury hazards.
About 34,000
Textron Specialized Vehicles toll-free at 888-525-6040 from 8 a.m. to 5 p.m. ET Monday through Friday, email at jcook03@textron.com, or online at https://ezgo.txtsv.com and click on “Recall Information” or https://ezgo.txtsv.com/resources/recall-information for more information.
Recall Details
This recall involves Model Year 2022 and 2023 Freedom and Valor E-Z-GO RXV personal transportation vehicles. Recalled units have serial numbers within the range of 5656874 through 5656886 and 5659215 through 5700741. The vehicle’s serial number is printed near the base of the steering column. These vehicles are commonly referred to as golf carts or golf cars and are used primarily to transport people.
Consumers should immediately stop using the recalled PTVs and contact Textron Specialized Vehicles for a free repair. Textron Specialized Vehicles is contacting all purchasers directly.
Textron has received 335 reports of incidents of the steering knuckles and A-arms on the PTVs breaking, including one incident that resulted in two reports of abrasion injuries.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The recalled youth ATVs fail to comply with the requirements of the federal mandatory ATV safety standard. The handlebars pose a laceration hazard if the child rider’s body or head impacts the handlebars at a high rate of speed. Additionally, the parking brakes fail to hold, posing a collision hazard. ATVs that fail to meet the mandatory safety requirements pose a risk of serious injury or death.
The fasteners on the vehicle’s rollover protective structure (ROPS) pillar joints can be missing or loose and fail to protect the occupants, if the vehicle rolls over or tips over. This poses an injury hazard.
The recalled accessory heaters can overheat and catch fire, posing fire and burn hazards to consumers.
The bike’s protective chain/belt guard does not cover the belt drive and loose clothing can get entrapped in the belt drive, posing a fall hazard.
The folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers.
The engine control module (ECM) lower mount support could have broken in production and left a loose part inside the engine compartment, allowing it to enter the throttle body area and lead to a stuck throttle. This poses a crash hazard and risk of serious injuries or death.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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