Skip to main content

Residential Elevators Recalled by Savaria Corporation Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

  • Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.
  •  Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap.  The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death.
Name of Product:
Savaria and Garaventa branded residential elevators
Hazard:

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate due to a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

Remedy:
Repair
Recall Date:
January 11, 2022
Units:

About 19,500 

Consumer Contact

Savaria toll-free at 855-983-5520 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.home-elevator-door-gap.com or www.savaria.com and click on “Recall” at the bottom of the page for more information.

Recall Details

Description:

This recall involves Savaria and Garaventa branded residential elevators manufactured from 1999 through 2021. Models include: Eclipse, Infinity, Kwiklift, MR and HR. Model names are located on the elevators’ controllers. The elevators are used in consumers’ homes.

Remedy:

Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

Incidents/Injuries:

None reported

Sold At:
Savaria and Garaventa branded residential elevators and parts were sold nationwide through a network of authorized dealers and, occasionally, directly to consumers from January 1999 through December 2021 for between approximately $20,000 to $35,000 including installation.
Manufacturer(s):
Savaria Corporation, of Canada
Manufactured In:
Canada
Recall number:
22-047
Choose Your Recall Emails Get Notified About Each Recall via Email.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Report an unsafe product