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DGL Group Recalls Hover-1 Superfly Hoverboards Due to Fall and Injury Hazards

  • Recalled Hover-1 Superfly Hoverboard
  • Serial Number Location
Name of Product:
Hover-1 Superfly Hoverboards
Hazard:

A software malfunction in the electrical system can continue to provide assistance to the motor, causing continued momentum, when the rider is not actively controlling the hoverboard, posing fall and injury hazards.

Remedy:
Repair
Recall Date:
May 19, 2022
Units:

About 93,000

Consumer Contact

DGL toll-free at 888-556-8426 from 9 a.m. to 5 p.m. ET Monday through Friday, online at  https://www.hover-1.com/pages/important-safety-information or www.dglusa.com and click on "Safety Recall" to submit a repair request.

Recall Details

Description:

This recall involves model year 2020 Hover-1 Superfly Hoverboards model H1-SPFY. They were sold in black only with blue LED lights on the hoverboard deck near the foot pads. Hover-1 is written on the front of the hoverboard. Recalled hoverboards have a serial number on the bottom of the hoverboard beginning with SPFY-BLK-GO-2008, SPFY-BLK-GO-2009 or SPFY-BLK-GO-2010.  A warning label can be found on the bottom of the hoverboard next to the serial number. The warning label, at the bottom right, states “H1-SPFY.”

 

Remedy:

Consumers should immediately stop using the recalled hoverboards and contact DGL Group for instructions on how to ship affected units to an authorized repair shop free of charge. 

 

Incidents/Injuries:

The firm has received 29 reports of a software issue that caused the hoverboard to provide continued assistance when the rider was not actively controlling the hoverboard. Four minor injuries have been reported.

Sold At:
Best Buy stores nationwide and at Bestbuy.com from October 2020 through October 2021 for about $200.
Importer(s):

DGL Group LTD., of Edison, New Jersey

Manufactured In:
China
Recall number:
22-135
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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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