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Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard

  • Recalled Accompany USA Ceramic Mugs in black with cork bottoms
  • Recalled Accompany USA Ceramic Mugs in white with cork bottoms
Name of Product:
Ceramic Mugs with Cork Bottoms
Hazard:

The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard.  

 

Remedy:
Refund
Recall Date:
September 22, 2022
Units:

About 25,000

Consumer Contact

Accompany USA collect at 909-595-0178 from 9 a.m. to 5 p.m. PT Monday through Friday, email at rain@accompanyusa.com or online at http://accompanyusa.com/About.aspx?ClassID=27 or at www.accompanyusa.com and click on “Recalls” at the bottom of the page for more information.

 

Recall Details

Description:

This recall involves Accompany USA Ceramic Mugs with Cork Bottoms sold as and/or given out for free as promotional products with company or other logos. The ceramic mugs are white with cork bottoms. They measure about four inches high and four inches wide.

Remedy:

Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund.

Incidents/Injuries:

Accompany USA has received one report of the mug breaking after hot liquid was poured into it. No injuries have been reported.

Sold At:
Online at www.accompanyusa.com, https://logomark.com, www.vision1usa.com, https://nccustom.com/brand/lanco, https://infinityiwc.square.site, and https://admartproducts.com from February 2022 through June 2022 for about $2.
Importer(s):

Accompany USA, of City of Industry, California

Manufactured In:
China
Recall number:
22-228
fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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