The product can break, if the towel bar is used to provide bodily support, posing fall and injury hazards.
About 330 (In addition, about 5 were sold in Canada)
Signature Hardware toll-free at 888-520-0167 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at email@example.com or online at www.signaturehardware.com and click on “Returns” at the bottom of the home page, and then on “Product Recall” near the top of page for more information.
This recall involves the Pickens Flip Up Towel Grab Bar, which has a straight bar designed for hanging towels and a curved grab bar designed for bodily support. The towel bar can be folded up vertically when not in use. The product was sold in brushed stainless steel and polished stainless steel finishes. SKU number 920115 is printed on the product purchase receipts and email order confirmations.
Consumers should immediately stop using the recalled product and contact Signature Hardware for a full refund or a free replacement grab bar.
Signature Hardware has received 13 reports of the towel bar and grab bar detaching or partially detaching from each other, including two reports that consumers fell.
Clawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.