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Star Water Systems Recalls Sump Pumps Due to Fire Hazard

  • Recalled Utilitech sump pump and manufacture label
  • Recalled Do It sump pump and manufacture label
  • Recalled Star Water Systems sump pump and manufacture label
Name of Product:
Sump Pumps sold under Utilitech, Do It and Star Water Systems brands
Hazard:

The sump pumps can overheat, posing a risk of fire.  

Remedy:
Refund
Recall Date:
February 06, 2020
Units:
About 33,000
Consumer Contact

Star Water Systems at 800-742-5044 from 7:30 a.m. to 5 p.m. ET Monday through Friday or online at https://www.starwatersystems.com/en-na/ and click on “Recall Information” for more information.

Recall Details

Description:

This recall involves pedestal sump pumps that are used in residential de-watering.  The sump pumps are sold under three brand names: Utilitech, Do It and Star Water Systems.  The model and manufacture date codes are printed on the nameplate on the sump pump. Only the following model numbers, date codes and UPC codes of the pumps are included in the recall:  

Brand Name Model # Manufacturing Date Codes UPC Codes
Utilitech #148009 1017 - 0219 054757098483
Do It #433063 0214 - 0219 009326405087
Star Water Systems #3CEH 0715 - 0219 054757000721
Remedy:

Consumers should immediately unplug the recalled sump pumps and contact Star Water Systems for instructions to disable their pump and to obtain a full refund.

Incidents/Injuries:

The firm has received six reports of the recalled sump pumps smoking.  No injuries have been reported. 

Sold At

Lowe’s, Do It Best, Orscheln Farm & Home, HEP Sales, Carter Lumber, Theisen’s, Falder’s, Big R, Holmes Lumber, Schlemmer Hardware, Elnes Marketing, JFW Sales & Marketing, and MK Enterprises and online at Amazon.com from June 2014 through December 2019 for about $100. 

Manufacturer(s):

Junhe Pumps Holding Co., Ltd., of China

Manufactured In:
China
Importer(s):

Star Water Systems, of Kendallville, Ind. 

Distributor(s):

Star Water Systems, of Kendallville, Ind. 

Recall number:
20-069
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov