Name of product:
Rubber Brooms
Hazard:

The broom handles can break in half, exposing a metal inner rim, posing a laceration hazard to the user. 

Remedy:
Refund
Recall date:
August 22, 2019
Units:
About 58,000
Consumer Contact:

Norwex toll-free at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, from 9 a.m. to 5 p.m. CT Saturday; email at USnorwexservice@norwex.com; or online at www.norwex.biz and click on “Product Recalls” for more information.

Recall Details

In Conjunction With:
Description:

This recall involves extendable indoor/outdoor white rubber brooms that adjust in height from 30.7 to 40.6 inches long. The “Norwex” logo is located on the plastic head covering the rubber bristles. An embossed date stamp code of 18/9, 18/10, 18/11 or 18/12 is located on the screw joint and lock base.

 
Remedy:

Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund. Norwex is also contacting all known owners of the recalled brooms directly and through its consultants. 

Incidents/Injuries:

Norwex has received 41 reports of the broom handle breaking in half during use, including six reports of minor injuries to user hands or fingers. 

Sold At:

Norwex Consultant events and parties through direct order and online at www.norwex.biz from January 2019 through June 2019 for about $30.

Importer(s):

Norwex USA Inc., of Coppell, Texas.

Manufactured In:
China
Recall number:
19-771
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.