A manufacturer defect can cause the multicooker to overheat and melt on the underside, posing a fire hazard.
Double Insight toll-free at 888-891-1473 from 9:00 a.m. to 5:00 p.m. ET Monday through Friday, or online at www.instantpot.com and click on “Product Recall” or visit www.gemmulticooker.com for more information.
Recall Details
This recall involves Gem 65 8-in-1 model multicookers, a multifunctional, programmable cooking appliance, which includes the functions of roasting, baking, stewing, slow cooking, rice cooking, searing/sautéing, steaming and food warming. Instant Pot is printed on the front of the multicookers. Gem 65 8-in-1 and a batchcode of 1728, 1730, 1731, 1734 or 1746 are printed on the rating label on the underside of the product.
Consumers should immediately stop using the recalled multicookers, unplug the unit and return it to Walmart to receive a full refund or contact Double Insight to receive a free replacement.
Double Insight has received 107 reports of overheating, five resulting in minor property damage. No injuries have been reported.
Walmart stores nationwide and online at www.walmart.com from August 2017 through January 2018 for about $80.
Foshan Linshine Technology Co., Guangdong, China
Double Insight Inc., of Canada
Double Insight Inc., of Canada
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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