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Southwire Recalls Wi-Fi Switches Due to Fire Hazard

Name of Product:
WiOn Indoor In-wall Wi-Fi Switches
Hazard:

The wi-fi switches can overheat, posing a fire hazard.

Remedy:
Refund
Replace
Recall Date:
March 15, 2018
Units:
About 24,000 (In addition, about 6000 were sold in Canada)
Consumer Contact

Southwire toll-free at 888-770-7156 Monday through Friday from 7 a.m to 6 p.m. CT or online at www.wionproducts.com or www.southwire.com and click on “Product Recall” for more information.

Recall Details

Description:

This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app.  The product is designed to be installed into a single-switch outlet and is white in color with the “WiOn” logo in green on the front.

Remedy:

Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire.  Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost. 

Incidents/Injuries:

None

Sold At

Home improvement and hardware stores nationwide and on-line at Amazon.com and Walmart.com for about $40 and about $80 for a three pack. 

Manufactured In:
China
Importer(s):

Southwire Company, LLC, of Carrollton, Ga. 

Distributor(s):

Southwire Company, LLC, of Carrollton, Ga. 

Recall number:
18-124
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov