Skip to main content

Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard

  • Recalled activity tracker
  • Packaging for recalled activity tracker
Name of Product:
Provata activity trackers
Hazard:

The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.

Remedy:
Replace
Recall Date:
September 25, 2018
Units:
About 30,000
Consumer Contact

Provata Health toll-free at 888-343-9820 from 9 a.m. to 5:30 p.m. CT Monday through Friday or online at www.provatahealth.com  and click on “Recall” at the top of the page for more information.

Recall Details

Description:

This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word “Provata” and “Activity Tracker [color]” printed on the front cover.

Remedy:

Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.

Incidents/Injuries:

The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.

Sold At:
Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona.
Manufacturer(s):
Million Concept Electronic (Shenzhen) Co., Ltd., of China
Importer(s):

Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.

Distributor(s):
Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.
Manufactured In:
China
Recall number:
18-231
Fast Track Recall

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

Related Recalls

Recalled Sublue Mix Underwater Scooter in arctic white
Sublue Recalls Lithium-Ion Batteries Sold for Sublue Mix Underwater Scooters Due to Fire Hazard

The lithium-ion batteries can overheat and ignite, posing a fire hazard to consumers.

Recalled Black Diamond Recon LT avalanche transceiver (front)
Black Diamond Equipment Recalls BD Recon LT Avalanche Transceivers Due to Risk of Loss of Emergency Communications; Risk of Serious Injury or Death

The metal contact in the switch mechanism of the Recon LT avalanche transceiver can corrode and cause the transceiver to malfunction. If this occurs, the device can turn off and make it impossible to locate a victim in an avalanche, which could result in serious injury or death.

Recalled OdorStop Boot and Shoe Dryers and Deodorizers, models OSBSDD2 & OSBSDD
OdorStop Recalls Boot and Shoe Dryers and Deodorizers Due to Fire Hazard

The heat or ozone on-off switch can short circuit, resulting in arcing, posing a fire hazard.

Recalled Fjorden iPhone Camera Grip
Fjorden iPhone Camera Grips Recalled Due to Battery Ingestion Hazard; Violation of Reese’s Law Federal Safety Regulations for Consumer Products with Coin Batteries; Sold Exclusively on shop.fjorden.co by Fjorden Electra AS

The recalled camera grips violate the mandatory federal regulation for consumer products containing button cell and coin batteries because, when the product is dropped, the battery tray can separate from its compartment, making the lithium coin battery easily accessible by children. If button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.

Recalled Gray Digital Kitchen Scale
Greater Goods Recalls Digital Kitchen Scales Due to Ingestion Hazard; Violations of Reese’s Law Federal Safety Regulations for Consumer Products with Coin Batteries and Child Resistant Coin Battery Packaging

The recalled digital kitchen scales violate the mandatory federal regulations for consumer products containing button cell or coin batteries because the scale has a lithium coin battery that can be easily accessed by children, and a spare coin battery provided with the product not in child resistant packaging as required by Reese’s Law. These violations pose an ingestion hazard. The recalled scales also do not have the required warnings. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.

Recalled MS725dvn Specialty Printer
Lexmark International Recalls Specialty Printers Due to Fire Hazard

A metal part inside the printer can dislodge, posing a risk of fire.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product