The recalled propane gas does not contain sufficient levels of odorant to help alert consumers to a gas leak. Failure to detect leaking gas can present fire, explosion and thermal burn hazards.
Keyera Energy toll-free at 844-879-8419 from 9 a.m. to 5 p.m. CT, email propane@keyera.com or online at www.keyera.com and click on “Propane Safety Update” on the Corporate Responsibility page or www.keypropaneupdate.com for more information.
Recall Details
This recall involves under-odorized propane (LP) gas delivered to consumers for use in storage tanks or sold at retail locations in portable refillable cylinders (for use in recreational vehicles, barbeques, stoves and other appliances). The LP gas was also sold to businesses for commercial and industrial use. Keyera Energy Inc. does not sell propane directly to any retailers or consumers, but supplies propane to distributors that sell directly to retailers and consumers.
Consumers should not attempt to test the propane themselves. Instead, consumers who have propane delivered to storage tanks should immediately contact the retailer, supplier or Keyera Energy to arrange for a free inspection. If the inspection confirms that the propane contains insufficient odorant, Keyera Energy will arrange for additional odorization or a replacement of the under-odorized propane. Consumers should have carbon monoxide alarms in homes or other buildings that utilize propane gas. If consumers do smell even a faint odor of gas or a gas leak, they should immediately leave the building and call 911 or call their gas supplier. Do not light a match, turn on a light or switch on anything electrical.
None reported
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
Under severe weather conditions, such as hurricanes, the adhesive bond holding the doorglass inserts can become separated from the door causing a risk of injury and property damage from windborne debris.
The power cord can become damaged near the cord bushing, which can lead to overheating of the cord, posing fire and burn hazards. In addition, cord damage near the bushing can result in exposed copper wires, posing a shock hazard.
The head of the sledgehammers can loosen prematurely and detach unexpectedly during use, posing an impact injury hazard to the user.
The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.
Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard.
The heaters have a miswiring due to a manufacturing error which can cause the tower heater to overheat, posing a fire hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
