Name of product:
VanMoof B and S series bicycles
Hazard:

The front fender bolts do not break when an object gets stuck between the front tire and the front fender/mud guard, posing fall and impact hazards.

Remedy:
Repair
Recall date:
May 15, 2017
Recall number:
17-152
Consumer Contact:

VanMoof toll-free at 855-623-6673.from 9 a.m. to 7 p.m. ET Monday through Friday, email fenderbolt@vanmoof.com, or online at www.vanmoof.com  or support.vanmoof.com on the top-right of the homepage of the website next to the language menu.

Recall Details

Description:

M15C000707

M15E002665

M15E002684

M15C000727

M15C000746

M15C000708

M15E002666

M15E002685

M15C000728

M15C000747

M15C000709

M15E002667

M15E002686

M15C000729

M15C000748

M15C000710

M15E002668

M15E002687

M15C000730

M15C000749

M15C000711

M15E002669

M15E002688

M15C000731

M15C000750

M15C000712

M15E002670

M15E002689

M15C000732

M15C000751

M15C000713

M15E002671

M15E002690

M15C000733

M15C000752

M15C000714

M15E002672

M15E002691

M15C000734

M15C000753

M15C000715

M15E002673

M15E002692

M15C000735

M15C000754

M15C000716

M15E002674

M15E002693

M15C000736

M15C000755

M15C000717

M15E002675

M15E002694

M15C000737

M15C000756

M15C000718

M15E002676

M15E002695

M15C000738

M15C000757

M15C000719

M15E002677

M15E002696

M15C000739

M15C000758

M15C000720

M15E002678

M15E002697

M15C000740

M15C000759

M15C000721

M15E002679

M15C000722

M15C000741

M15C000760

M15E002661

M15E002680

M15C000723

M15C000742

M15C000761

M15E002662

M15E002681

M15C000724

M15C000743

M15C000762

M15E002663

M15E002682

M15C000725

M15C000744

M15C000763

M15E002664

M15E002683

M15C000726

M15C000745

M15C000764

 

 

M15C000765

M15C000804

M15C000843

M15E002678

M15C000766

M15C000805

M15C000844

M15E002679

M15C000767

M15C000806

M15C000845

M15E002680

M15C000768

M15C000807

M15C000846

M15E002681

M15C000769

M15C000808

M15C000847

M15E002682

M15C000770

M15C000809

M15C000848

M15E002683

M15C000771

M15C000810

M15C000849

M15E002684

M15C000772

M15C000811

M15C000850

M15E002685

M15C000773

M15C000812

M15C000851

M15E002686

M15C000774

M15C000813

M15C000852

M15E002687

M15C000775

M15C000814

M15C000853

M15E002688

M15C000776

M15C000815

M15C000854

M15E002689

M15C000777

M15C000816

M15C000855

M15E002690

M15C000778

M15C000817

M15C000856

M15E002691

M15C000779

M15C000818

M15C000857

M15E002692

M15C000780

M15C000819

M15C000858

M15E002693

M15C000781

M15C000820

M15C000859

M15E002694

M15C000782

M15C000821

M15C000860

M15E002695

M15C000783

M15C000822

M15C000861

M15E002696

M15C000784

M15C000823

M15C000862

M15E002697

M15C000785

M15C000824

M15C000863

M15E002698

M15C000786

M15C000825

M15C000864

M15E002699

M15C000787

M15C000826

M15C000865

M15E002700

M15C000788

M15C000827

M15C000866

M15E002701

M15C000789

M15C000828

M15C000867

M15E002702

M15C000790

M15C000829

M15C000868

M15E002703

M15C000791

M15C000830

M15C000869

M15E002704

M15C000792

M15C000831

M15C000870

M15E002705

M15C000793

M15C000832

M15C000871

M15E002706

M15C000794

M15C000833

M15C000872

M15E002707

M15C000795

M15C000834

M15C000873

M15E002708

M15C000796

M15C000835

M15C000874

M15E002709

M15C000797

M15C000836

M15C000875

M15E002710

M15C000798

M15C000837

M15C000876

M15E002711

M15C000799

M15C000838

M15C000877

M15E002712

M15C000800

M15C000839

M15C000878

M15E002713

M15C000801

M15C000840

M15C000879

M15E002714

M15C000802

M15C000841

M15E002676

M15E002715

M15C000803

M15C000842

M15E002677

M15E002716

 

 

 

 

M15E002717

M15E002755

M15E002793

M16C002341

M15E002718

M15E002756

M15E002794

M16C002342

M15E002719

M15E002757

M15E002795

M16C002343

M15E002720

M15E002758

M15E002796

M16C002344

M15E002721

M15E002759

M15E002797

M16C002345

M15E002722

M15E002760

M15E002798

M16C002346

M15E002723

M15E002761

M15E002799

M16C002347

M15E002724

M15E002762

M15E002800

M16C002348

M15E002725

M15E002763

M15E002801

M16C002349

M15E002726

M15E002764

M15E002802

M16C002350

M15E002727

M15E002765

M15E002803

 

M15E002728

M15E002766

M15E002804

 

M15E002729

M15E002767

M15E002805

 

M15E002730

M15E002768

M15E002806

 

M15E002731

M15E002769

M15E002807

 

M15E002732

M15E002770

M15E002808

 

M15E002733

M15E002771

M15E002809

 

M15E002734

M15E002772

M15E002810

 

M15E002735

M15E002773

M16C002321

 

M15E002736

M15E002774

M16C002322

 

M15E002737

M15E002775

M16C002323

 

M15E002738

M15E002776

M16C002324

 

M15E002739

M15E002777

M16C002325

 

M15E002740

M15E002778

M16C002326

 

M15E002741

M15E002779

M16C002327

 

M15E002742

M15E002780

M16C002328

 

M15E002743

M15E002781

M16C002329

 

M15E002744

M15E002782

M16C002330

 

M15E002745

M15E002783

M16C002331

 

M15E002746

M15E002784

M16C002332

 

M15E002747

M15E002785

M16C002333

 

M15E002748

M15E002786

M16C002334

 

M15E002749

M15E002787

M16C002335

 

M15E002750

M15E002788

M16C002336

 

M15E002751

M15E002789

M16C002337

 

M15E002752

M15E002790

M16C002338

 

M15E002753

M15E002791

M16C002339

 

M15E002754

M15E002792

M16C002340

 

 
Remedy:

Consumers should immediately stop using the recalled bicycles and contact VanMoof to receive free replacement nylon bolts for the front fender and installation instruction

The repair can be completed by the consumer without assistance.  

Incidents/Injuries:

The firm has received two reports of riders injured when road objects created an obstruction between the bike fender and the front wheel. In both instances, the fender remained intact, because the stainless steel fender bolts did not break off. One instance resulted in bruises, scratches and a broken arm. In the second instance, the rider suffered a concussion.

Sold At:

Aika Trading, Calhoun Cycle, Orange Pedal, The Garage OTR, Seattle E-bike and other bicycle stores nationwide and online from January 2014 through December 2016 for about $800.

Importer(s):

VanMoof USA Inc, of Brooklyn, N.Y.

Distributor(s):

404 Park Partners LP, of New York

Manufactured In:
Taiwan
Units:
375
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.