The flip tumblers can leak hot liquid, posing a burn hazard.
Starbucks toll-free at (888) 665-0463 from 8 a.m. to 5 p.m. ET Monday Through Friday or online at www.starbucks.com and click on “Customer Service” at the bottom of the page and then select “Recall Information” under the Teavana heading.
This recall involves 14 oz. Teavana flip tumblers used for steeping hot tea. The recalled tumblers have a clear plastic cap with a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver and measure about 10 inches tall by 3 inches in diameter. “Teavana®” is printed on the side of the tumbler.
Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45 Starbucks credit.
Teavana has received 12 reports of the tumblers leaking, including one report of a burn injury to a consumer’s abdomen.
Teavana stores nationwide and online at Teavana.com from October 2016 through February 2017 for about $40.
Starbucks Corporation, dba Teavana, of Seattle, Wash.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800