Skip to main content

Teavana Recalls Flip Tumblers Due to Burn Hazard

  • Recalled Teavana flip tumbler in silver
  • Recalled Teavana flip tumbler in black
Name of Product:
Teavana Flip Tumblers

The flip tumblers can leak hot liquid, posing a burn hazard.  

Recall Date:
April 11, 2017
About 23,600 (in addition, 1,600 were sold in Canada)
Consumer Contact

Starbucks toll-free at (888) 665-0463 from 8 a.m. to 5 p.m. ET Monday Through Friday or online at and click on “Customer Service” at the bottom of the page and then select “Recall Information” under the Teavana heading.

Recall Details


This recall involves 14 oz. Teavana flip tumblers used for steeping hot tea. The recalled tumblers have a clear plastic cap with a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver and measure about 10 inches tall by 3 inches in diameter. “Teavana®” is printed on the side of the tumbler. 


Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45  Starbucks credit.


Teavana has received 12 reports of the tumblers leaking, including one report of a burn injury to a consumer’s abdomen.

Sold Exclusively At:
Teavana stores nationwide and online at from October 2016 through February 2017 for about $40.

Starbucks Corporation, dba Teavana, of Seattle, Wash.

Manufactured In:
Recall number:
Fast Track Recall

Note: Individual Commissioners may have statements related to this topic. Please visit to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product