The rear axle can fail, posing fall and crash hazards to riders.
Superpedestrian collect call at 617-945-1604 from 10 a.m. to 5 p.m. ET Monday through Friday or online at Superpedestrian.com and click on “Support” for more information.
Recall Details
This recall involves the Copenhagen Wheel electric bicycle conversion wheels with serial numbers 01031708600020000000 through 01031710400250000000 for multi-speed wheels and 02031708600020000000 through 02031710400250000000 for single speed wheels. The Copenhagen wheel converts a standard bicycle into an electric bike. It is compatible with 26 inches and 700c (about 28 inches) wheel sizes. All components are housed inside the wheels red hub. The Superpedestrian logo appears in white on the hub. The serial number can be found on the wheel’s user interface panel just above the axle.
Consumers should immediately stop using the recalled electric bicycle conversion wheel and contact Superpedestrian to receive a free replacement electric bicycle conversion wheel, including shipping.
None reported
Superpedestrian.com from March 2017 through April 2017 for about $1,500.
Superpedestrian Inc., of Cambridge, Mass.
Superpedestrian Inc., of Cambridge, Mass.

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800