Skip to main content

SolarWorld Recalls Connectors Sold with Solar Panels Due to Electrical Shock Hazard (Recall Alert)

  • Recalled solar panel connectors
  • Solar panel
Name of Product:
Connectors sold with solar panels
Hazard:

The connectors that are attached to the solar panels can develop microscopic cracks that allow moisture to leak into them while the system is producing electricity, posing an electrical shock hazard.

Remedy:
Replace
Recall Date:
March 28, 2017
Units:
About 97,000
Consumer Contact

SolarWorld toll-free at 855-467-6527 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.solarworld-usa.com and click on “Recall Notice” in the center of the page for more information.

Recall Details

Description:

This recall involves Amphenol UTX PV model connectors sold with solar panels. The electrical connectors are used to connect various types of photovoltaic solar panels to the electrical connection system.  The connectors have a black plastic exterior with “Amphenol” and “UTX PV” stamped on the end.  They consist of a male pin on one end and a female socket on the other end.

Remedy:

Consumers should immediately contact SolarWorld for a free replacement connector. SolarWorld has contacted all purchasers of this product directly. 

Incidents/Injuries:

None reported

Sold At:
Solar panel installers nationwide from November 2016 through December 2016 for about $330 per solar panel with the connectors.
Manufacturer(s):
Amphenol Industrial Solar Technologies, of Shenzhen, China (connectors) and SolarWorld Americas Inc., of Hillsboro, Ore. (solar panels)
Manufactured In:
China (connectors), U.S. (solar panels)
Recall number:
17-736
Fast Track Recall

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product