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Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards

  • Chromag bicycle stem BZA model
  • Chromag bicycle stem Director model
  • Chromag bicycle stem HiFi model
  • Chromag bicycle stem Ranger model
Name of Product:
Chromag bicycle stems
Hazard:

The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders.

Remedy:
Replace
Recall Date:
April 26, 2017
Units:
About 100
Consumer Contact

Chromag Bikes at 800-380-4102 from 9 a.m. to 5 p.m. PT Monday through Thursday, email info@chromagbikes.com or online at www.chromagbikes.com and click on Stem Bolt Recall at the top of the page for more information.

Recall Details

Description:

This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems  with a “Z” marked inside the bolt head are included in this recall. “Chromag” and the model name are printed on the stems.  The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.

Remedy:

Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem.

Incidents/Injuries:

The firm has received three reports of the clamping bolts breaking. No injuries have been reported.

Sold At

Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub and Squatch Cycles nationwide or online at  www.chromagbikes.com from November 2016 through March 2017 for about $120 for the stem.

Manufactured In:
Taiwan and Canada
Importer(s):

Riser Holdings Ltd., of Canada, dba Chromag Bikes

Recall number:
17-140
Choose Your Recall Emails Get Notified About Each Recall via Email.
fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov