Boa Technology, Inc., toll free at 1-844-203-1297, email at info@boatechnology.com or online at www.boatechnology.com and click on "2015/16 Snowboard + Ski Boot Secondary Reel Recall" for more information.
Recall Details
This recall involves snowboard boots with the M3v2 secondary reel dials, which are used to adjust the fit at the forefoot and tongue of the boots. This recall involves all sizes and colors of the following snowboard boot brand models containing the M3v2 reel:
- 32 (Binary)
- Burton (Photon, Concord, Felix)
- DC (Control)
- DeeLuxe (Spark Summit, Vicious)
- Flow (Helios Focus)
- Head (Six Boa Focus)
- K2 (Darko)
- Ride (Fuze, Lasso, Triad, Hera, Norris)
- Rome (Inferno, Memphis)
- Salomon (Dialogue Focus)
- Scarpa (EVO F1)
If the M3v2 reel has an adhesive sticker dot on the front, then the recalled dial has already been replaced and nothing further needs to be done.
Consumers should immediately stop using the snowboard boots and contact the retailer where the boots were purchased or Boa for a free repair kit. Free replacement reels and a repair tool will be provided with instructions. A repair video is also available at https://vimeo.com/boa/M3v2fix.
The firm received two reports of incidents. No injuries have been reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads and LinkedIn.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.