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Lorex Recalls Video Baby Monitors Due to Burn Hazard

  • Lorex Care ‘N’ Share baby monitor
  • Lorex Care ‘N’ Share baby monitor
  • Lorex Care ‘N’ Share baby monitors model numbers (back panel)
  • Lorex Care ‘N’ Share lithium polymer battery back
Name of Product:
Video baby monitor’s batteries
Hazard:

The video baby monitor’s batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.

Remedy:
Refund
Recall Date:
July 21, 2016
Units:
About 26,000 (in addition, 8,000 were sold in Canada)
Consumer Contact

Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on “Product Recalls” for more information.

Recall Details

Description:

This recall involves Lorex Care ‘N’ Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. “LOREX” or “The Lorex Baby” is printed below the monitor screen.

Remedy:

Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.

Incidents/Injuries:

The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off.  No injuries have been reported.

Sold At

Babies “R” Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016.  The video baby monitors were sold in bundles for between $60 and $140.

Manufactured In:
China
Importer(s):

FLIR Commercial Systems Inc., of Goleta, Calif.

Distributor(s):

Lorex Technology Inc., of, Canada

Recall number:
16-231
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov