Whistler toll-free at (855) 667-9081 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.whistlergroup.com and click on Safety Recall at the bottom of the page for more information.
This recall involves Jump&Go Portable Jumpstart & Power Supply 12V power supplies, with model numbers starting with WJS-3000. The pocket-sized jumpstart power supplies measure about 5.1 inches tall x 3 inches wide x 0.9 inches deep; and were sold in red, black, yellow and pink. They have detachable jumper cables; built-in high output LED flashlight with emergency flashing patterns; and a USB port to charge phones, tablets and cameras among other electronic devices. The Jump&Go and Whistler logos are printed on the front of the unit. Recalled units have date codes in YYYY/WW format from 201404 through 201439. The model number and date code are on the back of the unit under the colored silicone boot. The date code is stamped directly on the case adjacent to the operational label. The model number is on the operational label. Units that have a serial number on the operation label are not included in this recall.
Consumers should immediately stop using the recalled unit and contact Whistler for a free replacement, including shipping to return the recalled unit.
Whistler has received 45 reports of jumpstart and power supply units overheating and melting, including 18 reports of fire, resulting in approximately $16,000 in property damage. No injuries have been reported.
Hammacher Schlemmer, Radio Shack, Walmart and other retail stores nationwide and online at Amazon.com, Sears.com and Staples.com from May 2014 to October 2014 for between $60 and $120.
The Whistler Group, Inc., of Bentonville, Ark.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800