-
Recalled Tristan glass pitcher -
Recalled Tristan glass pitcher
The glass pitchers can break or leak, posing laceration and/or burn hazards to consumers if filled with hot tea.
About 52,400 (in addition, 4,400 were sold in Canada)
Starbucks toll-free at (800) STARBUC (782-7282) from 5 a.m. and 8 p.m. PT, or online at https://customerservice.starbucks.com/sbux?id=topics&article=KB0011522
Recall Details
This recall involves 64 oz. Tristan glass pitchers for hot or cold tea. They have a glass handle, stainless steel infuser and a lid and base that are made of flexible black silicone. The pitchers measure about 12 inches tall and 4 inches in diameter. The Teavana logo is printed on the bottom. Style #30593000064 and SKU#11034874 are printed on the pitchers' box.
Consumers should immediately stop using the recalled glass pitchers and return them to a Teavana store location (except for two stores: Columbia Mall, Columbia, Maryland, and Dallas-Fort Worth Airport, Texas) or contact Teavana for a free replacement 66 oz. infusion tea pitcher plus a $25 Teavana gift card or for a Teavana gift card for the purchase price plus tax.
Teavana has received 50 reports of the glass pitchers breaking or leaking, including three reports of lacerations and two minor burns.
Teavana Corp., of Seattle, Wash.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
These mug's lid threads can shrink when exposed to heat and torque, causing the lid to detach during use, posing a burn hazard.
The oven gloves can fail to provide sufficient protection from heat, posing a burn hazard to consumers.
The range can short-circuit if liquids boil over or are spilled and turn on the griddle unexpectedly, posing a burn and fire hazard.
The metal straw inside the tumbler can cut your mouth and/or fingers, posing a laceration hazard.
The recalled coffee makers can expel hot water from the top of the machine, posing a burn hazard.
The refrigerator door can detach and fall off, posing an injury hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
