Royal Appliance toll-free at (888) 393-2063 between 8 a.m. and 7 p.m. ET Monday through Friday or online at www.dirtdevil.com and click on the "Recall Information" link at the bottom of the page for more information.
The recalled Dirt Devil Turbo Tool attachment was sold as a vacuum accessory with the corded Dirt Devil Scorpion Turbo Quick Flip Hand Vac. The accessory tool is a plastic, clear yellowish green attachment with a black turbine fan and black brush roll with white bristles. "Royal," model number "08225" and a five-digit manufacture date code ending in 12A U, 13A U, 13B U or 14B U are printed on a label on the bottom of the hand vacuum. The Turbo Tool measures about 5-3/4 inches long by 4-1/2 inches wide. Consumers can continue to use the Dirt Devil hand vacuum without the turbo tool accessory attachment.
Consumers should immediately stop using the Turbo Tool accessory and contact the firm for instructions on receiving a free replacement tool accessory.
Royal Appliance received six reports of the Turbo Tool accessory breaking. No injuries have been reported.
Home improvement stores nationwide and online at Amazon.com, Walmart.com and other online retailers from January 2012 through February 2015 for about $30 for the hand vac including the accessory tool.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800