Trek at (800) 373-4594 from 8 a.m. through 6 p.m. CT Monday through Friday, or online at www.trekbikes.com and click on Safety and Recalls at the bottom of the page for more information.
This recall involves model year 2013 Trek Madone bicycles with model numbers 5.2, 5.9, 6.2, 6.5, 7.7 or 7.9, and serial numbers starting with WTU and ending with G or H. A list of all serial numbers included in the recall is at www.trekbikes.com. Some of the recalled models are custom-ordered Project One Madones. The model number is printed on the bicycle frame. The serial number is printed on a sticker underneath the frame of the bicycle. The bicycles were sold in a variety of colors.
Consumers should immediately stop using the recalled bicycles and take the bicycles to a Trek dealer for a free replacement front brake system.
Trek has received five reports of loose front brake attachment bolts. No injuries have been reported.
Bicycle stores nationwide from July 2012 through December 2013 for between $3,400 and $6,300, and for custom models between $4,000 and $15,000.
Trek Bicycles Corp., of Waterloo, Wis.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800