Skip to main content

Scott, Trek Recall Bicycles with SR Suntour Front Forks

  • Scott Sportster 10 Men and Sportster 10 Solution
  • Scott Sportster 25 Men and Sportster 25 Solution Men
  • Scott Sportster 30 Men and Sportster 30 Solution
  • Men’s Scott Sportster 55 Men and 55 Lady
  • Scott Sportster X30 Men and X30 Solution Men
  • Scott Sportster X40 Men
  • Scott Sportster X50 Men and X50 Lady
  • Trek 8.3 DS and 8.4 DS
  • Trek 8.5 DS and 8.6 DS
  • Trek Cali
  • Trek Marlin and Marlin SS
  • Trek Montare
  • Trek Neko SL
  • Trek Utopia
  • Trek Wahoo
  • Trek model name and serial number locations
Name of Product:
SR Suntour forks on model year 2011 through 2013 Scott and Trek bicycles
Hazard:
The front fork can break, posing a crash hazard.
Remedy:
Repair
Replace
Recall Date:
June 25, 2014
Units:
About 5,200 forks on Scott bicycles and about 120,000 forks on Trek bicycles
Consumer Contact

Scott USA toll-free at (888) 607-8365, ext. 2012, from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.scott-sports.com and click on Safety and Recalls at the bottom of the page for more information. Trek at (800) 373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.trekbikes.com and click on the Get Support button at the bottom of the page, then click on Safety & Recalls under Owner Resources for more information.

Recall Details

Description:

This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles.

 

Recalled Scott bicycles have 700c wheels, disc brakes and one of the following Suntour front fork models: NEX or NCX. Bicycle model names and numbers are on the main frame of each bicycle in a location that varies by model. The model year can be identified by the color scheme of the bicycle frame. The fork's model name is printed on the outer sides of the fork. 

 

The following Scott bicycles with Suntour forks are being recalled:

 

Model Name(s)

Model Year(s) and Color

SR Suntour Fork

Sportster 10 Men

2011 (black/white/gold)

NCX

Sportster 10 Solution

2011 (black/white/gold)

NCX

Sportster 25 Men

2011 (white/brown/black)

NCX

Sportster 25 Solution

2011 (white/red/orange)

NCX

Sportster 30 Men

2011 (grey/white)

2012 (white/black/grey/gold)

NEX

Sportster 30 Solution

2011 (black/white/grey)

NEX

Sportster 55 Lady 

2011 (black/white/gold) 2012 (white/purple)

NEX

Sportster 55 Men

2011 (black/white/orange)

NEX

Sportster X30 Men

2013 (black/white/grey/red)

NEX

Sportster X30 Solution

2013 (black/blue/grey)

NEX

Sportster X40 Men

2013 (black/white/blue)

NEX

Sportster X50 Men

2013 (grey/white/black)

NEX

Sportster X50 Lady

2013 (white/grey)

NEX

 

Recalled Trek bicycles have disc brakes and one of the following Suntour front fork models: NEX, NRX (with IS mounts), XCM (on bicycles with 29-inch wheels) or XCT (on bicycles with 29-inch wheels). Bicycle model names and numbers are on the top tube near the seat tube or near the head tube. Bicycles with a serial number ending in F, G or H should be taken to the dealer for inspection. The serial number is on the frame of the bicycle under the bottom bracket. The fork's model name is printed on the outer sides of the fork. 

 

The following Trek bicycles with Suntour forks are being recalled:

 

Model Name(s)

Model Year(s)

SR Suntour Fork

8.3 DS

2012 and 2013

NEX

8.4 DS

2012 and 2013

NRX

8.5 DS

2012 and 2013

NRX

8.6 DS

2013

NRX

Cali

2013

XCM

Marlin and Marlin SS

2011

XCT

Marlin

2012 and 2013

XCM

Marlin SS

2012

XCM

Montare

2011

NRX

Neko SL

2012 and 2013

NRX

Utopia

2011

NRX

Wahoo

2011

XCM

Wahoo

2012 and 2013

XCT


Remedy:

Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model.

Incidents/Injuries:

Scott has received one report of a broken SR Suntour fork. No injuries were reported. Trek has received 28 reports of broken forks. Five injuries have been reported, including minor bruises, a separated shoulder and broken bones.

Sold At

Bicycle stores nationwide from October 2010 to November 2013 for between $450 and $1,100 for Scott bicycles and from May 2010 to June 2014 for between $600 and $1,370 for Trek bicycles.

Importer:

Scott USA Inc. of Ketchum, Idaho and Trek Bicycle Corp., of Waterloo, Wis.

Importer

Scott USA Inc. of Ketchum, Idaho and Trek Bicycle Corp., of Waterloo, Wis.

Manufactured In:
China and Taiwan
Recall number:
14-215
Choose Your Recall Emails Get Notified About Each Recall via Email.
About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov