PackTite toll-free at (866) 520-7952 from 8 a.m. to 8 p.m. MT, by email at recall@packtite.com, or online at www.packtite.com and click on Product Recall for more information.
Recall Details
This recall involves PackTite bed bug heating units sold with PackTite original bed bug treatment systems. Consumers place items for bed bug treatment inside PackTite's black canvas bag and turn the heater on inside the bag. The white heaters are attached to a black wire frame that fits in the bag. PackTite is printed in white on the bag. The bags measure 36 inches long by 19 inches wide by 24 inches tall. The recalled heaters do not have any visible text on the up-facing side of the heater casing, but they do have reset instructions on the underside of the heater.
Consumers should immediately stop using the recalled heating units and contact PackTite for a free replacement heater
PackTite has received three consumer complaints of heaters overheating, melting and, in one case, the items being treated were singed. No injuries have been reported.
Nuvenco Inc., dba PackTite™, of Ft. Collins, Colo.
Nuvenco Inc., dba PackTite™, of Ft. Collins, Colo.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.