PackTite toll-free at (866) 520-7952 from 8 a.m. to 8 p.m. MT, by email at recall@packtite.com, or online at www.packtite.com and click on Product Recall for more information.
Recall Details
This recall involves PackTite bed bug heating units sold with PackTite original bed bug treatment systems. Consumers place items for bed bug treatment inside PackTite's black canvas bag and turn the heater on inside the bag. The white heaters are attached to a black wire frame that fits in the bag. PackTite is printed in white on the bag. The bags measure 36 inches long by 19 inches wide by 24 inches tall. The recalled heaters do not have any visible text on the up-facing side of the heater casing, but they do have reset instructions on the underside of the heater.
Consumers should immediately stop using the recalled heating units and contact PackTite for a free replacement heater
PackTite has received three consumer complaints of heaters overheating, melting and, in one case, the items being treated were singed. No injuries have been reported.
Nuvenco Inc., dba PackTite™, of Ft. Collins, Colo.
Nuvenco Inc., dba PackTite™, of Ft. Collins, Colo.
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