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Recalled PTAC unit -
Model and serial numbers can be found by lifting the unit’s front cover.
For Amana, Goodman and York International-branded units call (800) 366-0339 from 8 a.m. to 5 p.m. CT Monday through Friday. For Comfort-Aire and Century-branded units call toll-free at (877) 442-4482 from 8 a.m. to 5 p.m. ET Monday through Friday. For all products, go to www.amana-ptac.com and click on Recall Info at the bottom right corner of the page for more information.
Recall Details
The recall involves Amana, Century, Comfort-Aire, Goodman and York International-branded Packaged Terminal Air Conditioners and Heat Pumps. The units are rated 230/208 volt, 3.5 kW and are most often installed in walls of hotels, motels, apartment buildings and commercial spaces to provide room climate control. The recalled units are beige with serial numbers ranging from 0701009633 through 0804272329. The brand name is located on the unit's front cover. The serial number is located on the control board plate found by lifting the unit's front cover.
Consumers should immediately stop using and unplug the air conditioning and heating units and call the appropriate number listed above or go to www.amana-ptac.com to request a free replacement power cord. Non-commercial owners will receive free installation of the power cord and inspection of the PTAC control board for damages. If the control board has been damaged by the recalled power cord, non-commercial owners will also receive a free installation of a replacement control board. Commercial owners are being contacted directly and will install the power cord and inspect the control board. If the control board has been damaged by the recalled power cord, Goodman will provide a new control board for commercial owners to install.
Goodman has received five reports of power cords smoking or catching on fire. No injuries have been reported.
Goodman Company, L.P. of Houston, Texas
Goodman Company, L.P. of Houston, Texas
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
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- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
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