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Exmark Recalls Quest ZRT Riding Mowers

  • Exmark Quest ZRT Riding Mower
  • Model and serial number located behind the mower seat
Name of Product:
Exmark Quest ZRT Riding Mowers
Hazard:
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
Remedy:
Repair
Recall Date:
May 15, 2014
Units:
About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.)
Consumer Contact

Exmark at (800) 667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on Service & Support, then on Safety Resources at the bottom of the page for more information.

Recall Details

Description:

This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included.

 

Recalled Exmark Quest ZRT Riding Mowers

Model number

Serial number range

Size of mowing deck

QST20BE422

814303 through 891973

42 inches

QST22BE482

803664 through 895485

48 inches

QST24BE522

810131 through 887319

52 inches

Remedy:

Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.

Incidents/Injuries:

There have been nine incidents with the riding mowers, including one back injury.

Sold At:
Hardware, lawn and garden, rental equipment stores and others nationwide from April 2009 through October 2010 for between $4,600 and $6,000.
Importer:

Exmark Manufacturing Co. Inc., of Beatrice, Neb.

Distributor

Exmark Manufacturing Co. Inc., of Beatrice, Neb.

Manufactured In:
United States
Recall number:
14-184
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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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