BMC-USA at (800) 819-4262 from 10 a.m. to 5 p.m. ET Monday through Friday, online at www.stromer.ch and click on Fork Recall for more information, or email andrew.gelles@bmc-switzerland.com for more information.
Recall Details
This recall involves all 2013 Stromer ST1 women's and men's pedal-assist electric bicycles, models M33 Elite and P48 Platinum. The bikes were sold in three colors; black, red and white. They have an integrated lithium battery located inside the down tube, motor on the rear hub and a three-button LCD system display on the handlebars. "Stromer" is printed on the top tube of the bicycle frame and on the seat and chain guard. The fork's serial numbers for the recalled bikes start with: ST1S2F, ST1S2G, ST1S2H, ST1S2I, ST1S2J, ST1S3A, ST1S3B, ST1S3C, ST1S3D and ST1S3E. The serial number is etched at the bottom of the rear fork.
Consumers should immediately stop riding the bicycle and take it to an authorized Stromer dealer. Consumers with a recalled bicycle will receive a free replacement fork and have it installed at no cost.
BMC has received one report of a fork breaking, resulting in minor scrapes and bruises to the rider.
BMC-USA, of Boston, Mass.
BMC-USA, of Boston, Mass.
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