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Viking refrigerator with bottom freezer -
Location of model and serial number/date codes
Viking toll-free at (877) 546-0136 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.vikingrange.com and click on Safety Recall Information.
Recall Details
This recall involves Viking built-in 36-inch wide refrigerators with bottom freezers with models and serial numbers/date codes listed below. The model and serial numbers are located on the ceiling of the interior of the refrigerators. The first six numbers in the serial number range are the manufacture date of the unit in (mm)(dd)(yy).
Model numbers starting with: Serial number/Date codes starting with:
Designer Series
DDBB363, DDBB536, DTBB363, 110105 - 081012
DFBB363, DFBB536, FDBB5361
Professional Series
VCBB363, VCBB536, VCBB5361, 110105 - 080512
VIBB363, VIBB536
Consumers should contact Viking immediately to schedule a free in-home repair. Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, the door is sagging or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired.
Viking has received 39 reports of falling refrigerator doors, including 12 reports of injuries involving a fracture, bruises, strains and cuts, and 25 reports of minor property damage. The 39 new reports are in addition to 57 reports in the previous recall of doors detaching, including four reports of injuries involving bruises, broken toes/fingers, and strains.
Viking Range LLC, of Greenwood, Miss.
Viking Range LLC, of Greenwood, Miss.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The recalled coffee makers can expel hot water from the top of the machine, posing a burn hazard.
The refrigerator door can detach and fall off, posing an injury hazard.
Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.
The glass mugs can break and crack when filled with hot liquids, posing burn and laceration hazards.
The containers can separate from the blade base exposing the blades, posing a laceration hazard to consumers.
Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or 3) heat to different temperatures than selected. This poses fire and burn hazards to consumers.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
