The bike’s frame can crack at the hinge on the top tube, posing a fall hazard.
Stile Products; toll-free at (888) 570-8376 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.ternbicycles.com and click on Product Recall Information for more information.
The recall involves Eclipse S11i and Verge S11i, X10, X20 and X30h models of Tern brand folding bikes. The 24-inch wheel Eclipse model was sold in a silver/black color combination. The 20-inch wheel Verge models were sold in silver/black, orange/white, red/black and yellow/grey color combinations. “Tern” is printed on the front end of the top tube and on portion of the frame. The model name is printed on the middle of the top tube. The frame has a 10-character alphanumeric serial number that begins with AM1A or from AM1102 through AM1207. The serial number is stamped on the bottom bracket shell of the bike. An alphanumeric service tag number located on the front of the seat tube will be requested. The bicycles’ service tag numbers included on this recall are listed on the firm’s website.
Consumers should immediately stop riding the bicycle and contact Stile Products or take the bike to an authorized dealer. Consumers will receive a free frame and have it installed at no cost.
Stile Products has received two reports of incidents of the frame hinge cracking, resulting in minor scrapes and bruises.
Authorized Stile/Tern dealers nationwide from January 2012 to May 2013 for between $1,800 and $3,000.
Alu Maga Industrial Co., Ltd., of Taiwan
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
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