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Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard

  • Recalled Krankcycle with detachable seat
Name of Product:
Johnny G. Krankcycle® by Matrix
Hazard:
The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
Remedy:
Repair
Recall Date:
July 25, 2013
Units:
About 2,200
Consumer Contact

Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.

Recall Details

Description:

This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.

Remedy:

Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.

Incidents/Injuries:

Two injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery.

Sold Through

Johnson Health Tech to consumers, health clubs, military facilities, physical therapists, public parks facilities nationwide and they were also sold on various websites, including www.bike-on.com, from January 2008 through January 2012 for between $2,200 and $2,700.  

Importer:

Johnson Health Tech North America, of Cottage Grove, Wis.

Importer

Johnson Health Tech North America, of Cottage Grove, Wis.

Manufactured In:
Taiwan
Recall number:
13-250
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov