Skip to main content

Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard

  • Picture of recalled Bose CineMate Series II
  • Picture of recalled Bose CineMate GS Series II
  • Picture of recalled Bose CineMate bass module
  • Picture of recalled Bose CineMate serial number location
Name of Product:
Dual-Voltage CineMate II Home Theater Speaker Systems
Hazard:
A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
Remedy:
Repair
Replace
Recall Date:
November 01, 2012
Units:
About 20,500
Consumer Contact

Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.

Recall Details

Description:

This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.

Remedy:

Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.

Incidents/Injuries:

Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.

Sold At:
U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.
Manufactured In:
Mexico
Recall number:
13-022
Choose Your Recall Emails Get Notified About Each Recall via Email.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Report an unsafe product