Recall date: November 1, 2012
Recall number: 13-022

Recall Summary

Name of product:
Dual-Voltage CineMate II Home Theater Speaker Systems
Hazard:
A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
Remedy:
RepairReplace
Consumer Contact:

Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.

Recall Details Report an Incident Involving this Product

Units:
About 20,500
Description:

The bass module can ignite when used in electrical outlets rated at 220 volts or higher, such as those found overseas.

Description:

This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.

Incidents/Injuries:

Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.

 
Remedy:

Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.

Sold At:

U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.

Manufactured In:
Mexico