Skip to main content

Fire Alarm Control Panels Recalled by Notifier Due to Alert Failure

  • No image available
Recall Date:
December 30, 2008

Recall Details

December 30, 2008
Alert #09-717

 

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC.

Name of Product: Notifier Fire Alarm Control Panels

Units: About 2,000

Manufacturer: Notifier, of Northford, Conn.

Hazard: The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire.

Incidents/Injuries: None reported.

Description: This recall involves the Notifier brand operating system firmware control panels in fire alarms. The control panel is black or red with a silver screen. The panels control display and emergency communications. "NOTIFIER" or "NOTIFIER by Honeywell" is printed on the front of the fire alarm unit. This recall includes the following model numbers: Firmware version 11.2.2 for NFS2-640 and NFS-320 control panels and firmware version 3.14.1 for and NFS-640 control panels.

Sold by: Authorized distributors to commercial end-users. The products were not sold at retail, but version 11.2.2 was available for download on www.magni-fire.com, a secure Web site accessible only to Notifier customers from May 2008 through July 2008 at no charge.

Manufactured in: United States

Remedy: Distributors should immediately contact the company for replacement software. All known users of have been contacted.

Consumer Contact: For additional information, contact Notifier at (800) 289-3473 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the company's Web site at www.notifier.com

Picture of Recalled Notifier Fire Alarm Control Panel, NFS2-640 Picture of Notifier Fire Alarm Control Panel, NFS2-640

Picture of Recalled Notifier Fire Alarm Control Panel, NFS-320

 

Picture of Recalled Notifier Fire Alarm Control Panel, NFS-320

 

Picture of Recalled Notifier Fire Alarm Control Panel, NFS-640

Picture of Recalled Notifier Fire Alarm Control Panel, NFS-640

 

 

 

 



Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product